I’ve worked in the front office of an HVAC company for the past ten years.
When I first started, I knew absolutely nothing about heating, cooling or air quality products or services.
I have gradually become quite knowledgeable. I can now offer helpful information to clients. I’m able to explain the differences between a furnace, boiler and heat pump. I can discuss the benefits of ductless heat pumps, high velocity air conditioners and geothermal systems. I always stress the importance of regular maintenance for all ages, brands and styles of equipment. The best way to keep the system operating reliably, safely and efficiently is through conscientious upkeep. Our team of technicians are fully licensed, insured and NATE-certified. They’ve been trained in the proper procedures and have the specialized tools to inspect, clean and tune the equipment. This service minimizes the chance of malfunction and lengthens system lifespan. It addresses safety concerns, promotes healthier air quality and reduces operational sounds. Proactive maintenance restores peak efficiency, lessens impact on the environment, and helps to trim running costs. It also fulfills the stipulations of manufacturer’s warranty coverage. We offer maintenance plans that include priority scheduling, no overtime fees and a discount on parts and labor. Members of our maintenance plan receive a helpful reminder to schedule service for their heating system in the fall and for their cooling system in the spring. Whenever a client invests in a new heating or cooling system, we strongly urge them to enroll in the maintenance program. About 90% of the repair calls our technicians answer are the direct result of a lack of regular service.