He gave me a contact to his heating dealer where I could replace any worn-out or broken components at a fair price
I am a medical practitioner in a hospital downtown. Outside the hospital is a food truck where workers from adjacent buildings get lunch and breakfast. Last week, when I went for lunch, I sat with a worker from the next office building, where the heating company is. The company provides home services to commercial buildings and residential areas around town. When I found out where he worked, I started asking about the issues I have with my furnace in a bid to have it diagnosed. Instead, this gentleman politely requested I schedule heating maintenance with the office. I had not done any tune-up on my heating device since about two years ago, but I would have heating repairs done when there was an issue. We talked about the heating industry and how much it had evolved. He reminded me of when we used dial-up regulators to control the systems. Now heating technology has borne the digital thermostat and other fancier regulators that made life easier. This gentleman was an HVAC serviceman with the said company for thirteen years. He had seen and experienced it all. He told me about the new systems in the market and their price tag. Some were affordable, but some, like the geo heat pump, seemed out of reach yet very efficient. Though we’d only talked for twenty minutes, it felt like we’d known each other forever because of how effortless our conversation was. He gave me a contact to his heating dealer where I could replace any worn-out or broken components at a fair price. As we finished our lunch, he pointed out that the issue with my unit could be originating from my ductwork. The HVAC tech suggested I have experts redo the duct sealing. It was such an insightful lunch.